Uploaded wedding and family photos are strictly used for artwork fabrication. They are never published or shared without your explicit WhatsApp permission.
We disclose our use of the Meta Pixel for measuring ad effectiveness and understanding storefront traffic, with clear instructions on managing your ad preferences.
Introduction & Atelier Scope
Welcome to VowCrafts (accessible at https://vowcrafts.com). VowCrafts is an artisanal studio and e-commerce destination in Pakistan specializing in museum-grade bespoke Nikkah Nama frames, 3D botanical bridal flower preservation, custom baby birth plaques, anniversary memory collages, and luxury matrimonial keepsakes.
We value the sacred trust you place in our atelier when sharing your personal celebrations, wedding dates, and treasured photographs. This Privacy Policy outlines what information we collect, how it is safeguarded during the handcrafting and delivery process, and your rights regarding your personal information.
By browsing our storefront, contacting our WhatsApp concierge, or placing an order, you acknowledge and agree to the data collection and usage practices described in this policy.
Information We Collect
We collect personal information necessary to handcraft, verify, customize, and courier your bespoke keepsakes safely to your doorstep:
- Customer Contact & Delivery Details: Full name, shipping address, city, province, postal code, mobile phone number, WhatsApp contact number, and email address.
- Customization & Calligraphy Content: Bride and groom names, Islamic Hijri dates, Gregorian wedding dates, custom vows, Quranic verses, newborn baby birth weights/times, and bespoke engraving notes provided by you in product customization fields.
- Customer-Uploaded Media: Personal photographs uploaded for customized photo frames, silhouette mosaics, memory collage layouts, and Spotify scannable art.
- Technical & Telemetry Data: IP address, device type, browser specifications, page view interactions, referring URLs, and shopping cart persistence data.
How We Use Your Information
We use the information we collect strictly for legitimate business and artistic purposes:
Designing, printing, gold foil embossing, and framing your customized artwork precisely to your order instructions.
Sharing digital calligraphy previews and photo placement mockups for your approval before physical assembly.
Handing over packages to verified courier services (TCS, Leopards, Trax) with accurate recipient tracking links.
Processing Cash on Delivery (COD) collection notes and verifying advance deposit transaction receipts.
Sacred Vows & Uploaded Photos Guarantee
At VowCrafts, we understand that wedding portraits, Nikkah oaths, and newborn milestones represent deeply personal moments. We treat your media with absolute reverence:
- Strict Physical Production Use: Your uploaded photos are accessed solely by the assigned graphic designer and master framer to render and print your physical keepsake.
- Never Sold or Rented: We never sell, rent, monetize, or distribute your private images or personal details to any marketing lists, data brokers, or third parties.
- Explicit Consent for Portfolios: We will never post pictures of your completed frame or screenshot of your customer review on Instagram, TikTok, or our website without first asking for your explicit written permission via WhatsApp.
- Right to Permanent File Deletion: You may request the permanent deletion of your raw digital photo uploads from our production storage at any time once your order has been received.
Meta Pixel & Advertising Disclosures
In accordance with consumer transparency guidelines and the requirements of advertising networks (including Meta Platforms, Inc. and Pinterest, Inc.), this section provides full public disclosure regarding our use of digital advertising tracking technologies.
Our website utilizes the Meta Pixel (formerly Facebook Pixel), a digital tracking and analytics technology operated by Meta Platforms, Inc. (1601 Willow Road, Menlo Park, CA 94025, USA, and for European/international patrons: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
A. What the Meta Pixel Does & Why It Is Installed
The Meta Pixel (Pixel ID: 434868452529620, installed October 2026) enables VowCrafts to:
- Measure Campaign Performance: Understand how visitors interact with our storefront after viewing or clicking an advertisement on Facebook or Instagram.
- Standard E-Commerce Events: Measure storefront engagement events, including viewing product keepsakes (
ViewContent), adding items to the shopping bag (AddToCart), initiating order checkout (InitiateCheckout), and completing confirmed orders (Purchase). - Audience Optimization: Deliver personalized, relevant advertisements for our bespoke wedding keepsakes to audiences likely to be celebrating milestones, engagements, or weddings.
B. Information Processed by Meta
When you visit pages on our site where the Meta Pixel is active, the Pixel triggers a secure call to Meta's servers. Meta may collect or receive information about your device, browser, IP address, and pages visited, and may link this activity to your Facebook or Instagram profile if you are logged into a Meta account.
For comprehensive details on how Meta processes and protects personal information, please review the official Meta Privacy Policy.
C. How You Can Manage or Opt Out of Interest-Based Advertising
You have full control over your personalized advertising preferences across Meta services:
- Facebook Ad Preferences: Log into your Facebook account and visit facebook.com/adpreferences/ad_settings to adjust how advertisements are tailored to you.
- Industry Opt-Out Portals: You can opt out of interest-based behavioral advertising from participating companies via the Digital Advertising Alliance (DAA) or the European Interactive Digital Advertising Alliance (EDAA).
- Browser Settings: You can configure your browser to block third-party cookies or alert you when tracking cookies are placed.
Payment Security & Verification
We prioritize financial safety. At VowCrafts, we operate with transparent payment options across Pakistan:
- Cash on Delivery (COD): Pay in Pakistani Rupees directly to the courier representative when your parcel is delivered to your residence or venue.
- Direct Bank Transfer & Mobile Wallets: For high-value heirloom commissions or advance deposit requirements, transfers are made directly to our registered Meezan Bank Studio Account or official EasyPaisa/JazzCash merchant numbers.
- Zero Card Data Stored: We do not ask for or store credit card numbers, debit card numbers, or CVVs on our servers. Any upcoming digital payment gateways integrated on VowCrafts will operate via certified, PCI-DSS Level 1 compliant financial payment aggregators.
Logistics & Delivery Partners
To deliver fragile frames, acrylic mirrors, and preserved floral boxes across Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, and all nationwide destinations, we partner with reputable national couriers (including TCS Express, Leopards Courier, Trax Logistics, and PostEx).
We share only the essential delivery information required for logistics: recipient full name, complete postal delivery address, and active mobile number (for courier dispatch SMS and call coordination). Our courier partners are legally bound to use this information solely for doorstep dispatch and COD collection.
Data Retention & Protective Encryption
We enforce multi-tiered security safeguards to protect your personal information:
- 256-Bit SSL/TLS Encryption: All data transmitted between your browser and our servers is secured via high-grade SSL encryption.
- Encrypted Database Snapshots: Live orders and catalog databases are securely backed up with strict access control lists restricted to authorized atelier managers.
- Reasonable Retention Periods: We retain order history to provide replacement warranties, verify reorders, and comply with tax and accounting standards. Unnecessary raw working files can be purged upon customer request.
Your Privacy Rights
As a valued patron of VowCrafts, you hold explicit rights regarding your personal information:
Request a copy of your stored order records and contact information.
Update or correct inaccurate address or spelling details prior to dispatch.
Request permanent deletion of uploaded photo files from our atelier archives.
Contact Our Data & Privacy Concierge
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to verify the deletion of uploaded photographs, our customer care team is available: